Please allow 2-5 business days (excluding weekends and holidays) to process your order.
Free Shipping Over $75
We offer FREE Canada Post Expedited or UPS Standard shipping on orders over $75 (before taxes and after discounts).
Platinum VIP Members always get free shipping regardless of order amount!
HOLIDAY SHIPPING Cut Off - Guarantee Your Stuff Before Christmas
- Expedited - Order by December 14
- Xpresspost - Order by December 16
- Priority - Order by December 18
Delivery Time Estimates
Once your order has shipped, you will receive a Shipment Confirmation email with your tracking number.
Canada Post
- Expedited (2-5 Business Days) - $9.99 (Free over $75)
- Xpresspost (1-3 Business Days) - $14.99
- Priority (1-2 business days) - $19.99
UPS (only available in some areas)
- UPS Standard (2-5 business days) - $9.99 (Free over $75)
Please allow 2-5 business days (excluding weekends and holidays) to process your order.
Pricing will be displayed at checkout.
**Shipping times may vary based on unforeseen circumstances outside our reasonable control such as severe weather, natural disasters, strikes, etc..
Yukon, Northwest Territories and Nunavut
Northwest Territories, Yukon and Nunavut are not eligible for Free Standard shipping as Canada Post only offers Priority to these areas.
PO Boxes & APO/FPO/DPO
Currently UPS does not deliver to PO boxes but you can choose another shipping method if you have a PO box.
You can also ship to a UPS Access Point - see addresses here https://locations.ups.com/ca/en/on/
International & USA Shipping
Currently we only ship within Canada. We no longer ship to the USA.
TRACKING A PACKAGE
You may track your package with Canada Post or UPS by entering your tracking number on the page below.
If you feel your parcel has been lost, please contact our customer care team via email or phone. A customer service representative will open a lost parcel ticket for you. Please note that all lost parcel tickets may take up to 15 days to resolve.
Free Returns
We accept returns at all store locations. If this is not a convenient option for you, we offer free return shipping for all returns sent back to our warehouse. Please read about Hassle-Free Returns for more information.